FAQ

Problems? We're here to help.

WHY YOUR DOMAIN NAME IS .XYZ?

Flexibility and affordability! With .XYZ, this is an extension that’s just as memorable as established as .COM, but I can actually get my top choice domain names. The possibilities for .XYZ are endless, making this extension a great choice for individuals and businesses who refuse to be boxed in.

WHAT IS MR SIMPLE?

Everything in MR SIMPLE is as it stated - simple, but with a fun twist. MR SIMPLE offers handpicked product from unique brand across the world. We only present products that we would buy ourselves and we treat quality seriously as we always want the best for you!

SHIPPING INFORMATION:

How long will it take to get my order?

Once MR SIMPLE receives the order, they will be shipped as soon as possible depending on the stock level. This process, from the beginning till the end, usually only takes 3 - 21 working days.

How much does shipping cost?

Shipping is RM6.90 for all purchases in Peninsular Malaysia. However, there will be additional surcharge for any shipping to East Malaysia. 

Is MR SIMPLE doing Global Shipping?

Currently, MR SIMPLE is only available in Malaysia.


PAYMENT INFORMATION:

What payment method will I be using to buy the products?

You can pay via PayPal, an online payment gateway. This supports all transactions from credit cards and debit cards. We also support online transfer such as Maybank2u, CIMBClicks and etc.

How secure is MR SIMPLE?

Tremendously! Your credit card number is transmitted with industry-leading security by 128-bit SSL encryption directly to a secured electronic vault. None of your credit card information will be stored on our server.

What is your return and refund policy?

Please refer to our returns and refunds policy here.  


Need more help?
Please do not hesitate to email MR SIMPLE at [email protected] or simply leave a query on Contact Us page.